Building an agile workforce at Oman Chamber of Commerce & Industry

Building an agile workforce at Oman Chamber of Commerce & Industry

Challenge

  • Identify if the OCCI workforce has the right skill density to deliver its strategic intent
  • Identify possible skill gaps and take appropriate actions to remedy them

Solution

  • Provide online Assessment Center, white labeled as OCCI Talent
  • Develop a competency framework for OCCI, which includes mapping 100 competencies to 12 functional departments
  • Create 100 competency tests, both in English and Arabic
  • Provide exam booklets for paper-based testing
  • Provide online reports and analytics, such as, assessment report and Talent Map

Approach

  • Conduct job need analysis
  • Develop a competency framework for OCCI Customize competency tests
  • White label online Assessment Center for OCCI
  • The client assesses the workforce
  • The client uses reports and analytics to identify gaps in individual and collective skill set and create a remedial action plan

Outcome

  • OCCI successfully assessed 250 employees located in 11 cities
  • With Assessment Center and tests customized for OCCI, the organization has an operating model to continually assess workforce to measure its alignment with its business objectives

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