HireLabs Holistics Profile Assessment Instrument for TCS
The HireLabs Holistic Profile Assessment Instrument R2 assessment is a better predictive model than tests that isolate a single competency. The following model was used at TCS, one of the biggest parcel delivery companies in the world.
The HireLabs Holistic Profile Assessment Instrument R2 assessment takes a holistic approach to distinguishing between candidates in terms of job relatedness and validity of scores. The criteria judged will be the organization’s internal as well as the external sectoral workforce benchmarks.
From the services sector to the oil & gas industry, the HireLabs Profile Assessment Instrument has clear advantages over standard instruments that only aim to isolate a single competency. Organizations can use this assessment to improve or develop their workforce capabilities.
Focus: With HireLabs’ CSR Service Orientation R2 assessment instrument, the TCS service staff will realize the considerable effect that kindness, courtesy and relationship building has on customers.
How? It’s as simple as 1-2-3!
Step 1: Observation/Assessment
The HireLabs’ team will sit side-by-side with your service staff and get their input on various position accountabilities and skill-sets. This enables HireLabs to deliver the program in your organization’s language with relevant examples the service staff can easily relate to. This day also includes a consultation with Management to discuss your goals and objectives.
Step 2: Assessment Days The entire assessment is of 45 minutes and can be delivered in a single day or condensed into half day sessions. It is extremely fun and interactive and results in positive behavior changes that you will see immediately. Ideal attendance size is 20-25 candidates, but this will be entirely as per your organization’s needs and requirements.
Step 3: HireLabs Leadership Competencies Assessment Instrument What’s the next step after your service staff has completed the Hirelabs Service Orientation assessment? Check out HireLabs Leadership Competencies Assessment Instrument – It’s the best way to maximize your assessment dollars long after the HireLabs team has “left the building”. It’s a very important component in our assessment and is the very best ‘return on investment’ insurance for your assessment program.
To get started on our Sense™ system, or to experience a live demo at your institution, please contact HireLabs Inc. on +1 (650) 492 5007 or +1 (650) 492 5088.